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Cloud and Advanced Threat Protection Email (ATP) False Negative, False Positive and Request For More Information Process.)Please see the Connect article Symantec Insider Tip: Successful Submissions!Error showing on XP machine running NIS 19 & Laptop running Windows 8.1 & NIS 22 with desktop Windows 8.1 & NIS 22 OK - last anti-spam defs received yesterday OK.Open SEPM-If this process displays any errors like return code 4 or the liveupdate does not complete then follow this document to uninstall liveupdate and reinstall liveupdate and re-register SEPM with liveupdate: Regards, Pradeep Jhala Hi Pradeep Thank you for your post.As per my screenshot, I have done as you suggested. Is it safe to presume that I dont do the uninstall and reinstall of liveupdate then? Hopefully I will be able to get to the bottom of this quickly with your help.I can see that the last update attempt is run but the virus definitions date aren't always updated to the latest available.if I run the Live Update from within the Admin tab it will update at that point.

spam definitions not updating symantec-10

Good day Experts I am currently running Symantec Endpoint Protection v11.0.4202. I have noticed the last couples of days that my Virus Definition Distribution is not actually distribution any updates. 123 14 I have managed to find this atricle online and have been able to test all that is suggested and I am still not having any luck. Make sure that the perimeter firewall has exceptions for the websites above 3.

which I believe just means that the client is communicating with SEPM. but I would suspect that there is something wrong between the client and SEPM server.

I think the patch for the 12/31/2009 problem is only available for MR3. which according to the link I sent (which seems to be updated on a regular basis with the latest information regarding the bug) does not yet have a patch. Hi josh2780 Just had a look again at my list of updates.

Have you perhaps come across of any issues relating to the distribution updating issue that Symantec is facing at the moment as per your given link below? Solution: Added a dependency relationship for SMC service and System Event Notification service at startup. Open&docid=2009072315130848&nsf=ent-security.nsf&view=docid It looks like you have a combination of a bug and a defect for the sep version that you are running Hi josh2780 Just want to see if you have managed to get to resolve your issue as yet?

Kind regards, mustekkzn Hi experts Just want to see if I am the only person that experienced the following with Symantec Endpoint Protection. Also, have you perhaps seen the above error occur on your workstations lately? Kind regards, mustekkzn I've seen that on some managed workstations, however, it's due to a network issue and they are unable to reach the SEPM server.

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