CUSTOER IN STORE IN WACO TEXAS HAD TO CARRY HIS ITEMS IN HAND TO HIS CAR, NO BAGS. I BELIEVE THE HR AND UPPER MGT PERSONNEL NEED TO STEP UP AND HELP ALL THE STORE MANAGERS WHO ARE AT THEIR END, AND THAT WAY THEY CAN TAKE CARE OF THEIR LOYAL CUSTOMERS. Managers are forced to work long hours, at least 52, per week and if anyone calls out they must cover for them at no additional pay. A manager cannot leave store unless an assistant manager is present.AND ALL THE DISTRICT MANAGER SAYS IS,”JUST KEEP TURNING THE COMPUTERS ON AND OFF”, AND HOPE THEY WORK. There are two assistants(ASM) and one walked off the job forcing manager to cover that ASM’s hours.Absolutely zero additional compensation and store hours were increased to open and close an hour earlier and later requiring additional time from manager. When this person is vetted and drug tested there is a several week training to boot. Why doesn’t website tell where positions are open without having to fill out personal information including birth date?Employees just don’t show up and manager can not discipline for fear that they will not come back and manager will have to do more work. People have complained that it took so long that they gave up. It has been one month and still has not heard back or been vetted in any way. Perspective hire wants to also give 2 week notice at current job. Why can’t an application(paper) be filled out in store and manager able to move along hiring process? Manager is reliable, excellent at job and full of integrity.The Family Dollar corporate office is located just outside Charlotte in Matthews, NC.Tagged as: family dollar corporate address, family dollar corporate number, family dollar corporate office, family dollar corporate office phone number, family dollar corporation, family dollar customer complaint desk, Family Dollar customer complaints, family dollar headquarters I HAVE BEEN WONDERING WHAT IS GOING ON LATELY, IN WACO, TEXAS FAMILY DOLLAR STORES.Howard Levine stepped down as CEO in January of 2016 after Dollar Tree acquired Family Dollar in late 2015.
The company went public in 1970 and continued to expand rapidly.
This is not a very big store recently we have lost K-mart and Safeway it would be nice if this store could move into one of these locations and expand.
I am not going to complain I know it is difficult in small communities to keep good people, I have no bad comments about the employees for management I would just love to see a bigger store., Also the one in Lander WY could also be expanded it has merchandise everywhere. Reply Unfortunately I am writing to add to the numerous complaints that people have shared about this company.
Now myself and several aquatints and friends hate going there any more wish her boss would read this and do something about it.
Reply I called customer service and had the info they needed to speak with someone on hold for 29 minutes before I got annoyed again I’m done with your business shape up I’ve read the complaint list I used to like shopping at family dollar I am taking my business elsewhere like your rude employee asked me to so disappointed with your business Reply I have been a 10 year customer at store #1599 in Dubuque Iowa at 2013 central I am no longer going to shop at your business any longer the new management that you hired are rude and unprofessional I have been told that it’s family dollar policy by the manager there to leave my backpack sitting at the front of the store unsecured on the floor, I have been followed through the door by another female employee yelling at me to leave it at the door.