Just when I had everything caught up it happened again.I contacted Quicken for support and the nice lady started having me try all kinds of things. Then she had me create a new account and told me how to copy all the transactions from the old (problem) account into the new account.This was a VISA account and it is linked to my checking account for the payments so when I went to look at the checking account is was something like 90k in the red.What was happening was that all the entries copied into that new account included the linked payments and they were deducted a second time due to the linking.I don't want to open yet another discussion about Quicken pushing users to new versions like this.It's reported there will be big changes in this one and you'll need to have a new Quicken account and PW rather than one from Intuit.
I've also been running Quicken since the days of DOS. Everything was running fine in Win 7 Pro except I was not able to run the updates. That didn't seem to matter as everything I needed was working fine.
Reloaded latest backup file and started using it again.
Everything was fine until I started using that one account.
So I lost that chat but I had the case # so contacted them again.
This time the guy wouldn't help because he said they were not supporting Q 2014.